Public Works

Department Overview

The Hartford Department of Public Works is responsible for the construction, maintenance, and repair of city streets, sidewalks, stormwater systems, and public infrastructure. The department also manages snow removal, street sweeping, and seasonal maintenance programs.

Streets & Roads

The Public Works team maintains all city-owned streets and rights-of-way, including:

• Street resurfacing and reconstruction
• Pothole repair
• Curb and gutter maintenance
• Sidewalk repair programs
• Street sign installation and replacement
• Traffic signal maintenance
• Pavement marking

To report a pothole or street concern, contact Public Works at (262) 673-8230 or submit a message through the contact page.

Snow & Ice Removal

Snow plowing operations begin when accumulation reaches two inches or more. Priority routes include emergency routes, arterial streets, and school zones. Residential streets are plowed after priority routes are cleared.

• Snow plowing begins at 2" accumulation
• Salt and sand application on priority routes
• Residential streets cleared after main routes
• Sidewalk clearing is the property owner's responsibility within 24 hours of snowfall
• Fire hydrant access must be maintained by adjacent property owners

Stormwater Management

The city manages stormwater runoff through a system of storm sewers, detention basins, and best management practices designed to protect water quality and reduce flooding.

• Storm sewer maintenance and repair
• Catch basin cleaning
• Detention basin maintenance
• Flooding concern response
• Erosion control compliance

Waste & Recycling

Garbage collection and recycling services are provided through a contracted hauler. The city coordinates schedules and communicates service changes to residents.

• Weekly garbage collection
• Bi-weekly recycling pickup
• Yard waste collection (seasonal)
• Large item pickup scheduling
• Household hazardous waste drop-off events

Collection schedules and guidelines are available at City Hall. Contact Public Works for questions about service dates or special pickups.

Report a Concern

Residents can report infrastructure concerns such as potholes, streetlight outages, drainage issues, or damaged signs by contacting the Public Works Department directly or through the city's contact form.

Public Works: (262) 673-8230
After Hours Emergency: Contact the Police non-emergency line at (262) 673-2600